Terms and conditions
Payment Terms and Conditions
Welcome to our Payment Terms and Conditions. In order to ensure transparency and protect your rights as a customer, it is important that you read, understand and agree to these terms before making any payments on our platform.
- Payment Methods
We accept the following methods of payment: Visa, MasterCard, American Express, and PayPal.
- Payment Process
Upon completing your selection of services or products, you will be directed to the checkout page where you can choose your preferred payment method and provide the necessary information.
- Currency
All prices and transactions are in US dollars unless otherwise noted.
- Payment Security
We use secure payment gateways and all payment information is encrypted. We do not store any credit or debit card details on our platform.
- Payment Confirmation
An electronic receipt will be emailed to you soon after your payment is successful. If you do not receive this receipt within 24 hours, please contact our support team at heidi@chakrayogaqueen.com
- Refunds and Returns
Please refer to our Refund and Return Policy page for detailed information on how to go about returning items or claiming refunds.
- Failed or Late Payments
In the rare event of a payment failure, please try again or use a different payment method. In case of recurring failures, contact your bank or payment processor.
- Payment Disputes
If there is any dispute regarding payment, please contact us directly at heidi@chakrayogaqueen.com and we will do our best to resolve it.
By making a payment with us, you confirm your understanding and agreement to these terms. We reserve the right to change these terms at any time, with updates being posted on this page.
Thank you for your understanding and compliance.